River Oak College
Certificate III in Business (Medical Administration)
Nationally Recognised Vocational Education and Training (VET)The BSB30120 Certificate III in Business (Medical Administration) provides the skills and knowledge to perform a wide range of administrative tasks in healthcare settings. Learners will develop expertise in medical terminology, patient record management, scheduling appointments, and supporting healthcare teams with essential administrative functions. This qualification is ideal for those working or seeking work in medical reception, hospital administration, or other healthcare support roles.
At River Oak College, our courses are designed to align with current healthcare industry practices, ensuring graduates are prepared to contribute effectively in medical and clinical environments.
You’ll learn specialised medical administration skills, including:
- Understanding and applying medical terminology
- Managing patient records and confidential information
- Scheduling and coordinating patient appointments
- Communicating effectively with patients and healthcare professionals
- Using business and medical administration technology
- Applying workplace health and safety procedures in healthcare settings
Delivery mode
River Oak College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Delivery Mode: 13 x one-on-one session with your Trainer and Assessor
Estimated Hours per Week: 10 to 12 hours
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Fee-for-Service: $2,495
Career opportunities
The Certificate III in Business (Medical Administration) will prepare you for the following roles.
Admissions Clerk
An Admissions Clerk handles the administration of patients checking in and leaving hospital. You’ll ensure necessary paperwork is completed and req...
Ward Clerk
A Ward Clerk performs a range of administrative tasks and general duties in a hospital ward. You might answer phone calls and deal with patient and...
Dental Receptionist
A Dental Receptionist performs a range of tasks in the front office of a dental surgery or practice. You might answer phone calls, greet patients a...
Medical Receptionist
A Medical Receptionist works in the office of a hospital, health clinic or medical practitioner. You’ll perform administrative duties such as answe...
Medical Secretary
A Medical Secretary performs a range of administrative tasks in a healthcare facility. You might work at a hospital, at a doctor or specialist’s of...
Clinic Administrator
Clinic administrators are the behind-the-scenes champions of a medical practice, doctor’s clinic or community health centre. They maintain patient...
Patient Services Officer
A Patient Services Officer assists patients in hospitals or clinics by managing records, scheduling, and providing information.
They play a k...
Hospital Receptionist
A Hospital Receptionist is the first contact for patients and visitors, managing records, appointments, enquiries, and admissions.
They play...
Records Clerk
A Records Clerk organises and updates files across workplaces, ensuring records are accurate, secure, and accessible for staff.
They keep inf...
About River Oak College
At River Oak College, we believe education should work for the learner, not the other way around. Our focus is on creating flexible, nationally recognised training that fits around busy lives and delivers skills that make a real difference in careers and communities.
You are in expert hands. Our leadership team brings together more than 30 years of experience in education, training, and compliance. Collectively, we have supported over 3,000 learners, led award-winning training programs, and built respected RTOs from the ground up.
