Patient Services Officer Courses
A Patient Services Officer supports patients and staff by managing records, appointments, and providing guidance in healthcare settings.
AI Exposure
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AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Patient Services Officer
Get qualified to work as a Patient Services Officer with a course recognised across Australia. Speak to a training provider to learn more.
BSB30120
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies,...
Career opportunities
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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More information
A Patient Services Officer assists patients in hospitals or clinics by managing records, scheduling, and providing information.
They play a key role in healthcare, requiring organisation, communication skills, and care with confidential information.
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