Hospital Receptionist Courses
A Hospital Receptionist greets patients, manages records and appointments, and supports smooth access to hospital services.
AI Exposure
High

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Hospital Receptionist
Get qualified to work as a Hospital Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
BSB30120
Duration
10 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
Career opportunities
Duration
10 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
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BSB30120
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies,...
Career opportunities
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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More information
A Hospital Receptionist is the first contact for patients and visitors, managing records, appointments, enquiries, and admissions.
They play a key role in patient care, requiring organisation, communication skills, and discretion with confidential information.
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