River Oak College
Certificate III in Business
Nationally Recognised Vocational Education and Training (VET)The BSB30120 Certificate III in Business provides a strong foundation in key business competencies. Learners will gain skills in critical thinking, sustainable practices, workplace communication, and inclusive teamwork. The qualification suits individuals working in administrative or operational roles who are ready to apply discretion and provide support to others.
At River Oak College, our courses are designed to keep up-to-date with industry changes, to ensure graduates are prepared for evolving workplace demands.
You’ll learn core business competencies to thrive in diverse professional settings, including:
- Communication and customer service techniques
- Organising workplace information and records
- Use of business technology and systems
- Administrative processes and medical terminology (specialisation-based)
- Workplace health and safety procedures
- Effective teamwork and problem-solving strategies
Delivery mode
River Oak College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Delivery Mode: 13 x one-on-one session with your Trainer and Assessor
Estimated Hours per Week: 10 to 12 hours
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Fee-for-Service: $2,495
Career opportunities
The Certificate III in Business will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Data Entry Operator
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Administration Officer
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Business Support Officer
A Business Support Officer provides corporate administrative assistance within an organisation. You might work for a particular department or be in...
Real Estate Receptionist
A Real Estate Receptionist welcomes clients and visitors at an estate office. You might work in a residential sales office, commercial firm or prop...
E‑commerce Assistant
An E-Commerce Assistant helps manage online sales by updating product listings, processing orders, and maintaining digital storefronts.
You’l...
Business Administrator
A Business Administrator performs a range of administrative duties for a business or organisation. You might oversee filing and documentation syste...
Records Clerk
A Records Clerk organises and updates files across workplaces, ensuring records are accurate, secure, and accessible for staff.
They keep inf...
About River Oak College
At River Oak College, we believe education should work for the learner, not the other way around. Our focus is on creating flexible, nationally recognised training that fits around busy lives and delivers skills that make a real difference in careers and communities.
You are in expert hands. Our leadership team brings together more than 30 years of experience in education, training, and compliance. Collectively, we have supported over 3,000 learners, led award-winning training programs, and built respected RTOs from the ground up.
