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Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, travel arrangements for their manager, as well as maintain confidential files and documents.
As a Personal Assistant you’ll be preparing your manager for meetings and conferences, often carrying out background research and making briefing notes. At times you may attend meetings along with your manager to take minutes or setup presentation materials. You’ll also be answering the phone and screening their calls.
There are 3 courses available for people who want to become a Personal Assistant.
Possible job outcomes:
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
Average duration: 12 months.
Learn how to organise and control workplace records and filing systems with the BSB30120 Certificate III in Business (Records and Information Management). This nationally recognised qualification will teach you the essential aspects of knowledge management systems as well as communication, teamwork, and critical thinking skills. Graduate ready to maintain your own business records or efficiently control records for an entire office. Enquire now for the list of study units, graduation outcomes, and enrolment centres near you..
Average duration: 8 months.
The BSB20120 Certificate II in Workplace Skills delivers the skills and confidence you need to get your first job, or re-enter the workforce after an extended break. Over 6-12 months of training you will gain communication and interpersonal skills, as well as the ability to use a range of business software and technologies. The course also covers: customer service, teamwork, and problem solving. Enquire now for entry requirements, graduation outcomes, and upcoming enrolment dates..
Average duration: 3 months.
In Australia, a full time Personal Assistant generally earns $1,432 per week ($74,464 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.
There are currently 52,500 Personal Assistants employed in Australia right now and this job has been in decline over the past 5 years. Personal Assistants work in all industries and employment sectors — from small business through to large corporations.
Source: Australian Government Labour Market Insights
Personal Assistants need outstanding word processing, keyboarding and communication skills. A Certificate III in Business Administration will develop your keyboarding skills, and a Certificate IV In Business will develop your organisational skills — plus introduce you to a range of computer applications. These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within business administration. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Business Administration
Administration Officer
$770 weekly pay
Administrative Assistant
$960 weekly pay
Appointment Setter
$1,040 weekly pay
Business Support Officer
$1,250 weekly pay
Data Entry Clerk
Executive Assistant
Intern
Salary not available
Office Assistant
Receptionist
Trainee
Administration Manager
Business Administrator
$1,150 weekly pay
Information Officer
Office Manager
Operations Coordinator
Personal Assistant
Procurement Officer
$1,340 weekly pay
Scheduler
$1,350 weekly pay
Team Administrator
Business Leader
$1,635 weekly pay
Contracts Manager
$1,900 weekly pay
Learn more about Personal Assistant courses in your area.