This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
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Delivery mode
This course is available in the following study modes:
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
$2,500
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Related career opportunities
This course will prepare you for the following roles.
About Tubal
Established in 1988 Tubal delivers vocational education and training (VET), Occupational Health and Safety (OH&S)/Workplace Health and Safety (WHS), and Risk Management within all Australian States.
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