If you want to further your career in the tourism and hospitality sector, a course of study can lead to a range of new job opportunities. You might want to work in catering, cleaning or event planning or try your hand as a tour guide or travel consultant. Perhaps you’re interested in work as a bar attendant or barista or would like to work as a waiter or concierge. If you’re not sure which qualification would be best for you, here are some of the most popular choices for further study in tourism and hospitality:
Certificate II in Hospitality
A Certificate II in Hospitality is an ideal qualification for anyone wanting to get a start in the hospitality industry. You’ll develop basic hospitality skills and be ready for work in a range of venues. The Certificate II in Hospitality can lead to roles such as bar attendant, barista, cafe attendant, catering assistant, concierge, gaming attendant, hotel porter, hotel receptionist, housekeeper, kitchen attendant or waiter.
Certificate II in Tourism
If you’re interested in a career in tourism and travel, consider enrolling in a Certificate II in Tourism. This course will develop your skills in customer service and communication and develop your strategies for showing social sensitivity and avoiding cultural misunderstandings. You might work as a conference coordinator, event coordinator, events assistant, exhibition coordinator, function coordinator, museum attendant, reservations agent, tour advisor, tour coordinator or tourism officer.
Certificate III in Cleaning Operations
A Certificate III in Cleaning Operations can help you advance your skills so you can take on a cleaning role at a range of venues. You’ll learn various cleaning techniques and be able to prepare accommodation rooms for residents and guests. This course also covers topics such as infection control and building security. You may be employed as a cleaner, commercial cleaner or housekeeper.
Certificate III in Hospitality
The Certificate III in Hospitality can lead to a range of positions in restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. You might be employed as a bar attendant, barista, cafe attendant, catering assistant, concierge, gaming attendant, hotel porter, hotel receptionist, housekeeper, kitchen attendant or waiter. This course covers topics such as workplace hygiene and food safety, customer service and providing advice to visitors and diners.
Certificate III in Tourism
If you want to make your mark in the tourism sector, a Certificate III in Tourism is an ideal qualification. This course will give you skills in group communication, presentation techniques, proactively selling tourism and showing cultural sensitivity. You might take on roles including tourism officer, reservations agent, tour advisor, tour coordinator, conference coordinator, event coordinator, events assistant, exhibition coordinator, function coordinator or museum attendant.
Certificate III in Events
The Certificate III in Events is the qualification you need to get started in an event planning career. You might work as an events assistant, event coordinator, conference coordinator or function coordinator. This course will give you the skills to plan in-house events and functions, process and monitor event registrations using a computerised reservation system and work with a diverse team of colleagues.
Certificate III in Travel
A Certificate III in Travel is an excellent way to prepare for a roles such as travel consultant, travel agent, tour coordinator, reservations agent or airline customer service agent. This course will prepare you to sell tourism products and services and provide advice on travel destinations. You’ll also learn to prepare quotes, book airfares, use a computerised reservation system and process travel documents.
Certificate III in Commercial Cookery
A Certificate III in Commercial Cookery can help you get started in a career cooking food in a range of hospitality venues. You’ll learn various techniques for preparing chicken, seafood, meat, fruit and vegetables, eggs, appetisers, salads, desserts, cakes and pastries. This course will give you the skills to work in roles including catering assistant, chef, commis chef, cook, demi chef and kitchen attendant.
Certificate IV in Cleaning
If you’re planning to own or manage a commercial cleaning business, a Certificate IV in Cleaning is the qualification you need. You’ll develop the skills to schedule and monitor cleaning tasks, manage your team of cleaners, implement and monitor infection controls and maintain the security and privacy of client premises. This course will allow you to work as a cleaner, commercial cleaner, housekeeper, cleaning supervisor and executive housekeeper.
Certificate IV in Kitchen Management
A Certificate IV in Kitchen Management is an excellent course if you’re planning to advance your skills in this exciting field. You be prepared to work as a chef, commis chef, chef de partie, patisserie chef or sous chef. This course will explore the latest international techniques for preparing and cooking meat, poultry, seafood, vegetables, cakes, pastries, breads and desserts.
Diploma of Event Management
A Diploma of Event Management is the qualification you need if you’re hoping to work as an event manager or event planner in a range of industries. You’ll learn to select event venues, develop conference programs, process and monitor event registrations and manage event operations. This course also covers topics including project management, budgeting, leadership and risk management.
Diploma of Travel and Tourism Management
If you want to further your skills in managing and marketing a tour operation or travel agency, consider enrolling in a Diploma of Travel and Tourism Management. You might be employed as a tour operations manager, travel agency manager, reservations manager, tour driver or tour guide. This course covers topics like customer service, conflict resolution, communication, leadership, financial management and selling tourism products and services.