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Claims Officer Courses in Rockhampton

A Claims Officer processes insurance claims by collecting details, liaising with clients, and providing support throughout the claims process.

    • 1.274 AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Claims Officer in Rockhampton?

Get qualified to work as a Claims Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Rockhampton

The following providers offer Claims Officer courses in Rockhampton, Queensland.
Australian Security Academy
30547
1
Melissa Mahoney Legal College
31363
1
Kaplan Professional
90116
3
Financial Education
90725
1
North East Vocational College
40222
1

Common questions

In Australia, a full time Claims Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working in this industry has dropped slightly over the last five years. There are currently 10,200 people employed in this industry and many of them specialise as a Claims Officer. Claims Officers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’d like to pursue a career as a Claims Officer, consider enrolling in a Certificate III in Financial Services. You’ll develop the administrative skills necessary to work in banking, credit management or insurance. You’ll learn to use business technology and look at financial services legislation.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

How to start a career in case management

20th July 2020

What can you do with a Certificate III in Legal Services?

7th March 2022

All claims officer courses

Claims Officer careers

If you're aspiring to become a Claims Officer in Rockhampton, exploring the right educational pathways is essential. Our comprehensive listing of Claims Officer courses in Rockhampton includes both beginner and advanced options tailored to meet your educational needs. Beginners can start with foundational courses such as the Certificate III in Legal Services or the Certificate III in Financial Services, both perfect for those with no prior experience in the field. Additionally, the Life Insurance Fundamentals Skill Set serves to introduce essential concepts that are pertinent to insurance claims.

For those with experience, advanced opportunities await through the Certificate IV in General Insurance and the Certificate IV in Life Insurance. Alternatively, elevate your skills with the Diploma of Loss Adjusting. These advanced finance courses and insurance services courses are designed for those looking to excel in a competitive job market, making you a strong candidate for roles such as an Insurance Claims Assessor or an Insurance Consultant.

With a variety of job roles linked to the Claims Officer pathway, the potential for a rewarding career is within reach. Consider exploring roles such as an Assistant Underwriter, Insurance Broker, or even an Actuarial Analyst. With education paving the way to these exciting opportunities, now is the perfect time to take the next step and enrol in one of the Claims Officer courses in Rockhampton today!