This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Claims Officer processes insurance claims by collecting details, liaising with clients, and providing support throughout the claims process.
Get qualified to work as a Claims Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Claims Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has dropped slightly over the last five years. There are currently 10,200 people employed in this industry and many of them specialise as a Claims Officer. Claims Officers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’d like to pursue a career as a Claims Officer, consider enrolling in a Certificate III in Financial Services. You’ll develop the administrative skills necessary to work in banking, credit management or insurance. You’ll learn to use business technology and look at financial services legislation.
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