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Help Desk Support Courses in Adelaide

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Adelaide?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Adelaide

The following providers offer Help Desk Support courses in Adelaide, South Australia.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
TIME Education and Training
40058
1
Tubal
51679
1
Arrow Training Services
6127
1
Integrity Business College
21739
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are seeking to start a career in the technology sector, the range of Help Desk Support courses in Adelaide offers the perfect opportunity to gain essential skills and qualifications. There are numerous beginner courses tailored for those with no prior experience, including the internationally recognised Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120. These courses are ideal for building a strong foundation in IT and customer service, making you a valuable asset in the workplace.

For individuals with some previous experience or qualifications, there are also advanced Help Desk Support courses in Adelaide that could enhance your career prospects. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120 cater to those looking to further develop their technical skills while keeping pace with industry demands, ensuring you remain competitive in the job market.

In Adelaide, reputable training providers like IBC and Academy IT offer these valuable courses. Whether you are starting out or looking to advance your career, these organisations provide comprehensive support and resources to help you succeed. For example, ARC Training is known for delivering the Certificate III in Business (Customer Engagement), emphasizing the importance of customer service within IT roles.

Exploring Information Technology courses and related disciplines such as IT Networks and System Administration or IT Support can further enhance your career opportunities. Equip yourself with the skills necessary for a fulfilling career in Help Desk Support, where you can make a difference in the lives of users and businesses alike. Check out the full array of Help Desk Support courses in Adelaide today and take the first step towards a brighter future in technology.