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Help Desk Support Courses in Albury

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Albury?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Albury

The following providers offer Help Desk Support courses in Albury, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are looking to establish a career in the thriving field of Help Desk Support, you'll find a range of qualified courses available in Albury. With a total of nine courses, including both vocational education and training (VET) options and short courses, there is something suitable for everyone—whether you're a complete beginner or someone with prior experience. Start your journey with beginner courses like the Certificate III in Information Technology or the Certificate III in Business (Customer Engagement). These courses are specifically designed to equip you with essential skills for the Help Desk Support role in Albury’s growing IT sector.

For experienced learners, there are advanced options such as the Certificate IV in Information Technology (Systems Administration Support) or the Certificate IV in Information Technology (Networking). These qualifications not only enhance your expertise but also significantly improve your employability in roles such as IT Support Officer or Cloud Engineer. With Australia’s increasing reliance on technology, salaries and job prospects in Help Desk Support are notably appealing, making now an ideal time to invest in your education.

The Help Desk Support courses in Albury are closely linked to vital fields of study, including Information Technology, IT Networks and System Administration, and IT Support. By selecting a course that aligns with these fields, learners can develop the technical prowess and knowledge necessary to excel in various job roles, including IT Manager or IT Specialist. As demand for IT expertise continues to soar in Albury, these training courses will provide you with a competitive edge in the job market.

As you embark on your training journey, remember to explore the breadth of career opportunities available after completing Help Desk Support courses in Albury. Consider roles such as Network Engineer, Security Analyst, or even leadership positions such as IT Director. With the right qualifications, your career path in IT can be both diverse and rewarding. Take the first step today by browsing the comprehensive list of Help Desk Support courses available in Albury at Courses.com.au.