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Help Desk Support Courses in Ballina

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Ballina?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Ballina

The following providers offer Help Desk Support courses in Ballina, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

Are you looking to kickstart your career in the booming tech industry? Help Desk Support courses in Ballina are designed to equip you with the essential skills and knowledge required to excel in this field. Whether you're just beginning your journey or already possess some experience, there are various options to suit your needs. With 9 courses available, ranging from beginner to advanced levels, you can find the perfect fit for your educational and career goals right here in Ballina, 2478 Australia.

For those new to the world of technology, several beginner courses are available to help you build a solid foundation. Consider enrolling in the Certificate III in Information Technology ICT30120 or the Certificate III in Business (Customer Engagement) BSB30120. Both of these courses are designed for learners with no prior experience, making them an excellent choice for anyone looking to enter the Help Desk Support profession. Additionally, options like the Entry to Tech Skill Set ICTSS00109 can significantly enhance your employability.

If you already have some experience in the field, you might want to explore advanced Help Desk Support courses in Ballina. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120 are excellent choices for those looking to deepen their expertise and advance their careers. Additionally, consider the Certificate IV in Information Technology (Cloud Computing) ICT40120 to stay ahead in this ever-evolving industry.

Ballina is a fantastic place to pursue your education in Help Desk Support, with local training providers who are recognised in the industry. By enrolling in one of these courses, you will not only gain valuable knowledge but also connect with a network of professionals that can aid you in your career journey. To explore all available options for Help Desk Support courses in Ballina, visit Courses.com.au and take the first step towards a rewarding career in technology today!