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Help Desk Support Courses in Bathurst

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Bathurst?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

For those seeking to embark on a career in the information technology sector, enrolling in Help Desk Support courses in Bathurst offers an excellent pathway. With a total of nine courses available, students can gain the requisite knowledge and skills to excel in this field. Training providers such as In Tech Institute of Technology and ARC Training are key players in delivering these vital courses, equipping learners with hands-on experience and industry-relevant expertise.

Completing a Help Desk Support course can open doors to a variety of job roles within the IT landscape. Graduates may find themselves well-prepared for positions such as IT Support Officer, Cloud Engineer, and even advanced roles like Chief Information Security Officer (CISO). Furthermore, the knowledge gained can be beneficial for pursuing certifications and roles in related fields such as IT Support and IT Networks and System Administration.

Bathurst's vibrant community provides a conducive environment for those interested in technology careers, and the availability of recognised training providers ensures that students receive quality education. By engaging in Help Desk Support courses, individuals not only enhance their job prospects in Bathurst but also lay the groundwork for future advancement in the IT sector. Explore the various job opportunities such as Security Analyst, Network Technician, and IT Operations Manager to see how a course can help you achieve your career aspirations.