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Help Desk Support Courses in Bundaberg

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Bundaberg?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Bundaberg

The following providers offer Help Desk Support courses in Bundaberg, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are looking to kickstart a rewarding career in the technical support field, exploring Help Desk Support courses in Bundaberg is a great step forward. This region offers diverse educational opportunities that cater to both beginners and experienced individuals. With 9 courses available, including popular beginner courses such as the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120, you can find the right fit for your learning journey.

For those who are new to the field, the beginner courses provide a solid foundation. Enrol in the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120 or the Certificate III in Information Technology (Basic Cloud Computing) ICT30120 to gain essential skills that are in high demand in today's digital landscape. Additionally, the Entry to Tech Skill Set ICTSS00109 is designed for absolute beginners, equipping them with fundamental tech skills necessary for a successful start in the industry.

Experienced learners looking to elevate their credentials can opt for advanced Help Desk Support courses in Bundaberg. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 or the Certificate IV in Information Technology (Networking) ICT40120 are exemplary choices for those with prior knowledge seeking to specialise or advance their skills. Another excellent option is the Certificate IV in Information Technology (Cloud Computing) ICT40120, which focuses on modernising IT infrastructures.

These Help Desk Support courses are part of various broader fields of study. For those interested in expanding their knowledge further, consider exploring related Information Technology courses as well as programs focused on IT Networks and System Administration and IT Support. Access to these comprehensive training options in and around Bundaberg ensures that you're well-equipped to meet the demands of an evolving job market.

In summary, Bundaberg presents a wealth of opportunities for those seeking Help Desk Support courses. With various beginner and advanced options available, prospective students can find the ideal programme that aligns with their career ambitions. To explore all available courses, visit the Help Desk Support courses in Bundaberg page and take the first step towards a fulfilling career in IT support.