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Help Desk Support Courses in Coffs Harbour

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Coffs Harbour?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Coffs Harbour

The following providers offer Help Desk Support courses in Coffs Harbour, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

Are you interested in launching your career in the technology sector? The Help Desk Support courses in Coffs Harbour offer a comprehensive pathway to gain essential skills and qualifications. With 9 courses available, you can choose from beginner options like the Certificate III in Information Technology or the Certificate III in Business (Customer Engagement). These beginner courses are designed for those with no prior experience, ensuring you have a strong foundation in IT and customer support.

For individuals looking to enhance their skills, advanced Help Desk Support training is available, including courses such as the Certificate IV in Information Technology (Systems Administration Support). By taking these advanced courses, you can equip yourself for exciting career opportunities such as an IT Support Officer or a IT Risk Manager, both of which are in high demand in Coffs Harbour and beyond.

With the technology landscape constantly evolving, skill development is crucial. Enrolling in one of the Help Desk Support courses in Coffs Harbour can lead you to promising careers including Cloud Engineer or Technical Project Manager. The combination of foundational knowledge and specialised skills prepares you for a successful future in the IT industry, making this a wise step for anyone passionate about technology.