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Help Desk Support Courses in Devonport

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Devonport?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Devonport

The following providers offer Help Desk Support courses in Devonport, Tasmania.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
NDA Training Tasmania
60034
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

For those looking to embark on a rewarding career in technology, Help Desk Support courses in Devonport offer a fantastic foundation. In bustling Devonport, located along the scenic banks of the Mersey River, aspiring tech specialists can gain vital skills to assist organisations with their IT challenges. These courses equip students with the essential technical knowledge and customer service skills needed to provide effective support across various industries in the area.

Students enrolling in Help Desk Support courses in Devonport might also explore related job roles that are in demand throughout the region. For example, a career as an IT Support Officer or Service Desk Analyst can be an excellent fit for those with a keen interest in helping others resolve their IT issues. With continued technological advancements, job opportunities also extend to roles such as Cyber Security Specialist and Cloud Support Technician, which are gaining traction in Devonport's evolving job market.

Taking Help Desk Support courses not only enhances your technical capabilities but also opens doors to a variety of career paths. Graduates may find themselves well-suited for positions like Technical Project Manager or Network Administrator, which are crucial in managing IT projects and maintaining network systems. With a blend of practical training and theoretical knowledge offered in Devonport, students can build a strong resume and gain a competitive edge in the job market.

The community in Devonport also provides a strong support network for aspiring IT professionals. Aside from Help Desk Support courses, students might want to consider the pathways towards roles like an Information Systems Manager or Cloud Engineer, which are both pivotal in today’s tech landscape. With various training providers offering recognised courses, individuals eager to deepen their expertise in IT support can find the right path to success. Explore the diverse options available to you through Help Desk Support courses in Devonport today!