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Help Desk Support Courses in Dubbo

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Dubbo?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Dubbo

The following providers offer Help Desk Support courses in Dubbo, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you're considering a career in the ever-evolving IT landscape, exploring Help Desk Support courses in Dubbo is a great starting point. These courses are designed to equip you with the essential skills needed to excel in providing technical support and assistance. With nine courses available in the Dubbo area, you'll have access to a range of options tailored to meet the demands of the dynamic technology sector. Understanding the fundamentals of IT support, alongside hands-on training, can position you well for roles such as an IT Support Officer or even a Service Desk Analyst.

Enrolling in a Help Desk Support course can also pave the way for advanced career opportunities in IT. Once you've completed your training, you might be interested in pursuing roles such as an Cloud Engineer or an Network Engineer. The skills you gain through these courses can be applied to various sectors, ensuring you're not only prepared for immediate job roles but also for future advancements in your career. Additionally, you might consider complementing your expertise with further studies in related fields, such as Information Technology or IT Support.

Dubbo is a vibrant hub for technology and innovation, making it an ideal location to kickstart your career in Help Desk Support. With reputable training providers in the area, you can rest assured that you're receiving quality education from industry professionals. You might find it worthwhile to expand your professional network by engaging with other aspiring IT professionals or even seasoned experts in roles like Information Systems Manager or IT Operations Manager. This network could provide insights and opportunities that will support your career progression.

As you consider your options, make sure to explore the possible career paths that stem from Help Desk Support training. The skills and knowledge acquired through these courses can lead to specialized roles, including a Security Analyst, Technical Project Manager, or even elevate you to positions such as Chief Technology Officer (CTO). The opportunities are vast, and with the right courses under your belt, you can confidently step into the world of IT support and beyond in the Dubbo area.