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Help Desk Support Courses in Mildura

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Mildura?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

For those seeking a rewarding career in technology, enrolling in Help Desk Support courses in Mildura offers the perfect pathway. These courses equip students with the necessary skills to assist users with IT-related issues, making them an essential component of any organisation’s IT department. Given Mildura's growing tech industry, obtaining a qualification in this field can open numerous doors to exciting job opportunities. Additionally, students can enhance their expertise by exploring related fields such as Information Technology courses and IT Support.

Mildura boasts a variety of reputable training providers offering Help Desk Support courses tailored to meet the demands of the local job market. These Registered Training Organisations (RTOs) ensure that all courses are up to industry standards, providing hands-on experience that prepares students for real-world challenges. By gaining skills in troubleshooting, customer service, and software support, graduates are well-equipped to take on crucial roles in IT teams across Mildura.

In addition to Help Desk Support, students might find it beneficial to look into specialised training in IT Networks and System Administration. This area covers the essential principles of network management and system configuration, critical components for anyone looking to excel in IT support roles. The comprehensive curriculum ensures that learners are well-versed in both theoretical knowledge and practical skills.

As you embark on your educational journey in Mildura, consider exploring other career paths related to Help Desk Support. Roles such as IT Support Officer, Network Administrator, and Service Desk Analyst are excellent alternatives for graduates. Each of these positions plays a pivotal role in maintaining the technology infrastructure of businesses, making them highly sought-after in today’s job market.

To discover more about the various educational opportunities available, visit the Help Desk Support courses in Mildura page on Courses.com.au. With a diverse array of courses and dedicated training providers, aspiring IT professionals can find the right programme to help kickstart their careers in this dynamic field.