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Help Desk Support Courses in Orange

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Orange?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Orange

The following providers offer Help Desk Support courses in Orange, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you're considering a career in the tech industry, exploring Help Desk Support courses in Orange is an excellent starting point. The local training providers offer a variety of courses tailored for both beginners and experienced learners. For newcomers, you can choose from popular options such as the Certificate III in Information Technology or the Certificate III in Business (Customer Engagement). These courses will equip you with essential skills that are necessary for various roles such as an IT Support Officer or a Service Desk Analyst.

For those with some experience in the field, advanced Help Desk Support courses in Orange are available. Popular selections include the Certificate IV in Information Technology (Systems Administration Support) and the Certificate IV in Information Technology (Cloud Computing). Completing these qualifications can open opportunities for positions such as a Network Manager or an ICT Architect, ensuring that you stay competitive in the rapidly evolving tech landscape.

The Help Desk Support courses also connect seamlessly with various fields of study, including Information Technology courses and IT Support pathways. By gaining knowledge in these areas, you'll be better prepared for a range of roles in the tech industry. Whether you're looking to work as a Cloud Engineer or a Cyber Security Specialist, the right training can catalyse your career progression.

With 9 Help Desk Support courses available in Orange, you have numerous options to suit your goals and aspirations. The local training providers, recognised by industry bodies, ensure quality education tailored to meet market demands. Take a look at the full listing of Help Desk Support courses in Orange at Courses.com.au and start your journey towards a fulfilling career in the tech industry today.