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Help Desk Support Courses in Port Macquarie

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Port Macquarie?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Port Macquarie

The following providers offer Help Desk Support courses in Port Macquarie, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are looking to kick-start your career in information technology, the Help Desk Support courses in Port Macquarie offer an array of options tailored for individuals at all stages of their professional journey. With a total of 9 courses available, including both beginner and advanced levels, you can find a course that fits your experience and career aspirations. For beginners, popular choices include the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120, which provide a solid foundation for a successful career in IT support.

For those with prior experience, advanced options such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Cloud Computing) ICT40120 can help you deepen your expertise and open up new opportunities. With the rise in demand for skilled IT professionals in Port Macquarie, these courses are designed to equip you with the knowledge and experience needed to thrive in roles such as an IT Support Officer or a Network Engineer.

The Help Desk Support profession intersects with various fields of study, including Information Technology courses and IT Support areas. This versatility allows individuals to explore numerous related job roles such as ICT Support Engineer or Cloud Engineer. By enrolling in one of the available Help Desk Support courses in Port Macquarie, you position yourself at the forefront of a rapidly expanding industry, ready to embrace the challenges and changes in technology.