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Help Desk Support Courses in Taree

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Taree?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Taree

The following providers offer Help Desk Support courses in Taree, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you’re considering a career in Help Desk Support courses in Taree, you will find a variety of options designed to cater to both beginners and experienced learners. With a total of 9 courses available, Taree offers an excellent opportunity for anyone looking to enter this vital field of study. The range of courses, such as the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120, are tailored to equip you with foundational skills necessary for starting your career in help desk support.

For those who may already have experience or qualifications, courses like the Certificate IV in Information Technology (Systems Administration Support) ICT40120 provide advanced knowledge and skills. This course, along with others in the same level, covers essential topics that can significantly boost your employability in the local job market, as Taree continues to see growth in the IT sector. Enrolling in the right IT courses can ultimately lead you to promising job roles in Taree.

The importance of hands-on experience cannot be overstated when it comes to training for a help desk support career. The learning environment provided by local Registered Training Organisations (RTOs) ensures that students receive the practical knowledge they need. Not only will you understand theoretical aspects, but you will also delve into real-world applications that will prepare you for roles such as IT Support Officer or ICT Support Officer, both of which are in demand in the Taree area.

In addition to technical skills, help desk roles often require strong communication and problem-solving abilities. The programs available, including Entry to Tech Skill Set ICTSS00109, help improve these competencies. Graduating from one of the Help Desk Support courses in Taree can lead you to exciting positions in IT, such as Network Administrator or even IT Manager, ensuring that your career has plenty of room for growth.

Taree is a growing hub for technology and support services, making it an ideal location to pursue Help Desk Support courses. With an impressive variety of courses available and the support of local training providers, aspiring IT professionals can easily find their place in this thriving market. Explore courses such as the Certificate III in Information Technology (Basic Cyber Security Awareness) and areas of study related to IT Networks and System Administration that can enhance your expertise and boost your career potential in the region.