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Help Desk Support Courses in Windsor

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Windsor?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Windsor

The following providers offer Help Desk Support courses in Windsor, Victoria.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Danford College
21979
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Integrity Business College
21739
1
RT Ringwood Training
22475
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you’re considering a career in IT, enrolling in Help Desk Support courses in Windsor is an excellent starting point. These courses equip students with the essential skills needed to navigate the fast-paced world of IT support, making you a valuable asset to any organisation. As technology continues to evolve, the demand for skilled professionals in roles such as IT Support Officer, Cloud Engineer, and Network Administrator shows no signs of slowing down, particularly in local areas like Windsor, 3181. By pursuing these courses, you not only gain expertise in troubleshooting and problem-solving but also enhance your employability in the IT sector.

Help Desk Support is more than just resolving issues; it’s the gateway to several advanced career paths. Graduates often transition into positions such as IT Manager, Technical Architect, or even a Chief Information Security Officer (CISO). The foundational knowledge gained from these courses allows you to navigate to various specialisations, including cybersecurity and network management. Enrolling in Help Desk Support courses in Windsor can significantly boost your career trajectory and open doors to exciting opportunities within the booming tech industry.

Whether you are looking to start your career in Help Desk Support or seek professional development, these courses offer the training necessary to succeed in various IT roles. From understanding customer service principles to mastering technical skills, students are well-prepared for real-world challenges. Additionally, as you explore the vast landscape of IT professions, consider the intricate aspects of being a Cyber Security Specialist or an Information Systems Manager. With the right training and support, starting your journey through Help Desk Support in Windsor can set the stage for a fulfilling and lucrative career in information technology.