All careers

Help Desk Support Courses in Wodonga

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Wodonga?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Wodonga

The following providers offer Help Desk Support courses in Wodonga, Victoria.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are looking to kickstart your career in technology, the Help Desk Support courses in Wodonga offer an excellent opportunity to gain essential skills and qualifications. With a total of 9 courses available, you can choose from beginner programs, such as the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120, which are designed for learners with no prior experience. These courses provide a solid foundation in IT support, customer engagement, and various technical skills that are crucial in today's job market.

For those with some experience, advanced learners can benefit from courses like the Certificate IV in Information Technology (Systems Administration Support) ICT40120 or the Certificate IV in Information Technology (Cloud Computing) ICT40120. These qualifications will enhance your technical expertise and prepare you for more specialised roles in the Help Desk Support field. The diverse training options cater to various learning needs, ensuring that you can find the right course to fit your experience level and career goals.

GOTAFE is amongst the reputable training providers delivering these Help Desk Support courses in Wodonga, ensuring you receive high-quality training recognised in the industry. Whether opting for a Short Course or a comprehensive Vocational Education and Training (VET) course, you will receive support from experienced educators who are dedicated to your success. By completing a course through a Registered Training Organisation like GOTAFE, you can feel confident that your qualifications will be respected and valued by employers.

Wodonga's growing demand for skilled Help Desk Support professionals makes this the perfect time to enrol in a course and enhance your career prospects. Explore the various IT Support and IT Networks and System Administration career paths available to you. Discover how Help Desk Support courses in Wodonga can empower you to launch your career in the thriving tech industry. For more information and to view all available courses, please visit this page.