This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hospitality Manager oversees operations in hotels or restaurants, ensuring high service standards and enhancing guest satisfaction.
Get qualified to work as a Hospitality Manager with a course recognised across Australia. Speak to a training provider to learn more.
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A Hospitality Manager oversees the operations of hotels, restaurants, or other service-oriented establishments. You might work in a variety of settings, including luxury hotels, casual dining venues, or event spaces. Hospitality Managers focus on ensuring high standards of service, managing staff, and enhancing guest satisfaction. You’ll coordinate daily activities, handle customer inquiries, and implement operational procedures to deliver a seamless experience.
Hospitality Managers play a vital role in the success of service venues. You’ll need to be organised, approachable, and skilled in problem-solving. You’ll collaborate with team members to maintain high service standards and ensure that guests receive exceptional care throughout their visit.