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Hospitality Manager Courses

A Hospitality Manager oversees operations in hotels or restaurants, ensuring high service standards and enhancing guest satisfaction.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Hospitality Manager?

Get qualified to work as a Hospitality Manager with a course recognised across Australia. Speak to a training provider to learn more.

Further reading

Career spotlight: Hospitality professionals

17th September 2019

Most popular tourism and hospitality courses

26th July 2022

What can you do with a Certificate III in Hospitality?

14th December 2020

Hospitality Manager careers

A Hospitality Manager oversees the operations of hotels, restaurants, or other service-oriented establishments. You might work in a variety of settings, including luxury hotels, casual dining venues, or event spaces. Hospitality Managers focus on ensuring high standards of service, managing staff, and enhancing guest satisfaction. You’ll coordinate daily activities, handle customer inquiries, and implement operational procedures to deliver a seamless experience.

Hospitality Managers play a vital role in the success of service venues. You’ll need to be organised, approachable, and skilled in problem-solving. You’ll collaborate with team members to maintain high service standards and ensure that guests receive exceptional care throughout their visit.