This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersAn Intake Worker assesses clients at welfare services, conducting evaluations and coordinating care plans while communicating effectively with stakeholders.
Get qualified to work as an Intake Worker with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Intake Worker generally earns $1,730 per week ($89,960 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this field is expected to grow strongly in coming years. There are currently 20,000 people employed in this industry in Australia and many of them specialise as an Intake Worker. Intake Workers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as an Intake Worker interests you, consider enrolling in a Diploma of Community Services. This course will give you the skills to take on a range of roles in community services, case management, social housing or youth and family welfare.
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If you’re looking to start a rewarding career in community services, there are numerous Intake Worker courses in Brisbane to help you get started. For beginners with no prior experience or qualifications, an excellent option is the Certificate III in Community Services (First Point of Contact) CHC32015. This course equips you with essential skills to assist individuals in accessing the services they need, setting a strong foundation for your career in this vital field. Another great choice is the Workplace Trainer Skill Set TAESS00020, which prepares you to deliver training within the community services sector.
In addition, the Problem Gambling Skill Set CHCSS00111 provides valuable insights into supporting individuals affected by gambling issues. For those interested in a course focused on family dynamics, consider the Working with Families CHCSS00145, where you’ll learn strategies to effectively engage and assist families in need.
For learners with experience or prior qualifications, Brisbane offers advanced Intake Worker courses in Brisbane designed to enhance your professional skills. The Diploma of Mental Health CHC53315 encourages an in-depth understanding of mental health issues, making it ideal for those who want to make a significant impact. Another option is the Diploma of Community Services CHC52015, which covers an array of community service practices, preparing you for a leadership role within the sector.
Lastly, the Certificate IV in Housing (Social Housing and Homelessness Support Work) CHC42221 focuses on specialised support for individuals facing housing challenges. These Intake Worker courses in Brisbane represent a unique opportunity to gain the skills and knowledge needed to build a meaningful career in community services while making a positive difference in the lives of others.