
Courses for beginners
There are 4 courses available in Victoria Victoria for beginner learners with no prior experience or qualifications.
Certificate III in Information Technology
- There are no mandated entry requirements.




Certificate III in Information Technology (Basic Cyber Security Awareness)
- There are no mandated entry requirements.


Entry to Tech Skill Set
- There are no mandated entry requirements.

Certificate III in Information Technology (Basic Cloud Computing)
- There are no mandated entry requirements.

Courses for experienced learners
There are 4 courses available in Victoria Victoria for experienced learners with prior experience or qualifications.
Certificate IV in Information Technology (Systems Administration Support)
- There are no mandated entry requirements.



Certificate IV in Information Technology (Cyber Security)
- There are no mandated entry requirements.


Certificate IV in Information Technology
- There are no mandated entry requirements.

Certificate IV in Information Technology (Cloud Computing)
- There are no mandated entry requirements.

Key questions
How can I become a it support officer?
To become a it support officer in Victoria, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Victoria?
You can train to become a it support officer by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Victoria area that provide it support officer training. The nearest campus is located right in the center of Victoria. You can also study a it support officer course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the it support officer sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Cloud Support Technician
A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.
More about it support officer courses in Victoria
If you're looking to kickstart your career in the IT industry, the IT Support Officer courses in Victoria offer a fantastic opportunity for both beginners and experienced learners. With a variety of options designed to meet different levels of expertise, you can choose from 10 courses that help you gain the essential skills needed for a rewarding career in IT support. For those just starting out, consider enrolling in the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120. These courses are specifically tailored to provide foundational knowledge and practical experience in the field.
Experienced learners can further enhance their qualifications through advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 or the Certificate IV in Information Technology (Cyber Security) ICT40120. These advanced courses are designed to equip you with specialised skills that are in high demand within the IT support sector. The breadth of courses available ensures that there is a pathway for everyone, regardless of where you are in your career.
Furthermore, the IT Support Officer role is closely related to various fields of study, including Information Technology courses and IT Support programs. With multiple training providers across Victoria, you can find the right course in your local area, making it easier than ever to pursue your passion in technology. By enrolling in any of these IT Support Officer courses in Victoria, you're taking the first step towards a successful career in a rapidly growing industry.
Courses by location
Further reading


How to get started in Information and Communications Technology (ICT)
26th September 2019