
Courses for beginners
There are 4 courses available in Melbourne Victoria for beginner learners with no prior experience or qualifications.
Certificate III in Information Technology
- There are no mandated entry requirements.




Certificate III in Information Technology (Basic Cyber Security Awareness)
- There are no mandated entry requirements.


Entry to Tech Skill Set
- There are no mandated entry requirements.

Certificate III in Information Technology (Basic Cloud Computing)
- There are no mandated entry requirements.

Courses for experienced learners
There are 4 courses available in Melbourne Victoria for experienced learners with prior experience or qualifications.
Certificate IV in Information Technology (Systems Administration Support)
- There are no mandated entry requirements.



Certificate IV in Information Technology (Cyber Security)
- There are no mandated entry requirements.


Certificate IV in Information Technology
- There are no mandated entry requirements.

Certificate IV in Information Technology (Cloud Computing)
- There are no mandated entry requirements.

Key questions
How can I become a it support officer?
To become a it support officer in Melbourne, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Melbourne?
You can train to become a it support officer by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Melbourne area that provide it support officer training. The nearest campus is located right in the center of Melbourne. You can also study a it support officer course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the it support officer sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Cloud Support Technician
A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.
More about it support officer courses in Melbourne
If you are considering a career as an IT Support Officer, exploring the various IT Support Officer courses in Melbourne is essential. These courses provide comprehensive training to equip you with the skills necessary to excel in this dynamic field. Melbourne is home to a variety of Registered Training Organisations (RTOs) and industry-recognised providers, offering quality education tailored to the demands of the IT industry. For instance, institutions like the Box Hill Institute and NTCA are among the reputable providers delivering specialised training in this area.
Embarking on an IT Support Officer course will not only prepare you for essential job roles but also expose you to related fields of study. The training often intersects with Information Technology courses and specifically focuses on IT Support. With ten courses available in Melbourne, you have a range of options to choose from, ensuring you can find a course that aligns with your professional goals.
Furthermore, understanding the career pathway that follows completion of your studies is crucial. Graduates from IT Support Officer courses often progress into various job roles, such as a QA Tester, Software Tester, or Help Desk Support. Other potential career advancements include positions as a Service Desk Analyst, Systems Administrator, or even an IT Manager. Each of these roles requires a unique set of skills, many of which are developed through the courses available in Melbourne.
Another enticing aspect of pursuing IT Support Officer courses in Melbourne is the variety of training providers. For instance, RT Ringwood Training offers a focused curriculum on Certificate III in Information Technology—Networking & Cybersecurity. Attending a reputable institution enhances your learning experience and better prepares you for the demands of the job market, ensuring that you can effectively support and manage IT needs in various organisational settings.
The demand for skilled IT professionals remains strong, particularly in a vibrant city like Melbourne, where technology plays a central role in numerous industries. By enrolling in IT Support Officer courses, you are not only participating in a robust educational opportunity but also laying the groundwork for a rewarding career. Whether aiming for roles such as a Network Administrator or IT Technician, you can find numerous pathways that start with comprehensive training available in Melbourne. You can also explore options to become a Computer Technician, showcasing the diverse opportunities awaiting you after completing your studies.
Further reading


How to get started in Information and Communications Technology (ICT)
26th September 2019