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An Admissions Clerk handles the administration of patients checking in and leaving hospital. You’ll ensure necessary paperwork is completed and required documents have been received. Admissions Clerks may also process payments and health insurance claims. You’ll help patients get to the correct department within a hospital and may handle enquiries from patients or family members.
Admissions Clerks should have excellent customer service skills and be able to communicate with patients from a range of backgrounds. You’ll need to follow correct procedures and maintain patient confidentiality. Admissions Clerks need to be organised and have strong time management skills. You’ll need to be able to complete a range of administrative tasks during your day.
There are 4 courses available for people who want to become an Admissions Clerk.
Possible job outcomes:
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people..
Average duration: 12 months.
The Certificate IV in Medical Practice Assisting (HLT47715) is perfect for anyone needing the administration skills to support a team of medical practitioners and health care professionals. A hands-on qualification, students graduate with the skills to take clinical measurements; perform electrocardiography (ECG); handle medical specimens; and maintain medication stocks. To fully complete the qualification you do need access to an appropriate workplace environment within the health care sector, click to learn how to enrol and for the full list of modules..
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..
Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study units, health sector career outcomes, and upcoming opportunities for enrolment..
In Australia, a full time Admissions Clerk generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has remained stable in recent years. There are currently 6,900 people working as an Admissions Clerk in Australia compared to 6,700 five years ago. Admissions Clerks may find work across all regions of Australia, particularly larger towns and cities where hospitals are located.
Source: Australian Government Labour Market Insights
If you’d like to work as an Admissions Clerk, consider enrolling in a Certificate III in Business Administration (Medical). You’ll develop skills to interpret medical terminology, manage patient records and process medical accounts. A Certificate III in Health Administration may also be suitable.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within medical administration. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Medical Administration
Admissions Clerk
$960 weekly pay
Dental Receptionist
Medical Receptionist
Medical Secretary
Clinic Administrator
$1,223 weekly pay
Clinical Coder
$1,250 weekly pay
Dental Office Manager
Patient Liaison Officer
$1,340 weekly pay
Practice Manager
Senior Clinical Coder
$1,440 weekly pay
Ward Clerk
Health Administrator
$1,635 weekly pay
Primary Health Organisation Manager
$1,593 weekly pay
Learn more about Admissions Clerk courses in your area.