Banking Officer Courses
A Banking Officer assists customers with transactions, answers enquiries, and provides service information while ensuring compliance with procedures.
AI Exposure
Medium

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Banking Officer
Get qualified to work as a Banking Officer with a course recognised across Australia. Speak to a training provider to learn more.
FNS42022
Get a senior role at the bank or credit union with the FNS42022 Certificate IV in Banking Services. This nationally recognised qualification has specialisations in customer services, lending, and mobile banking. The course covers: banking products and services, professional practice in the financial services industry, risk management strategies, using business software applications, leadership, and communication. Enquire now for entry requirements, banking services career outcomes, and training providers ...
Career opportunities
FNS41820
Duration
12 months - 24 months
Study mode
Blended, On Campus, Online
The FNS41820 Certificate IV in Financial Services is a pathway into the financial services industry and delivers a wide range of business, banking, and client service skills. The course begins with work conduct standards and professional practices of the financial services industry, you’ll then choose elective units and specialisation areas according to your actual job role or career aspirations. Choose from: administration, teamwork, leadership, client service, mortgage lending, working in a business tr...
Career opportunities
Duration
12 months - 24 months
Study mode
Blended, On Campus, Online
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FNS40821
The FNS40821 Certificate IV in Finance and Mortgage Broking (Accountants & Financial Planners) is a tailored solution for accountants and financial planners seeking to transition into finance or mortgage broking. This stream evaluates professional skills against qualification units and combines assessment-based learning with evidence provision. It reflects the role of individuals applying theoretical and technical knowledge autonomously, exercising judgement in routine mortgage and finance broking activit...
Career opportunities
FNS50922
Estimated fee
From $10,000
Duration
12 months - 18 months
Study mode
Blended, On Campus
Launch your career in business banking with the FNS50922 Diploma of Banking Services Management. This nationally recognised diploma will teach you how to assist business banking customers with commercial and retail lending services. You’ll gain core skills in financial services regulation and compliance, leadership, and relationship building, plus choose electives that support your career in business banking. The course has scope for learning: market analysis, managing premium customer relationships, alig...
Career opportunities
Estimated fee
From $10,000
Duration
12 months - 18 months
Study mode
Blended, On Campus
Find a provider
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Related career opportunities
Browse occupations related to Banking Officer.
Common questions

How much does a Banking Officer earn?
In Australia, a full time Banking Officer generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Banking Officer?
The number of people employed in this industry is expected to decline in coming years. There are currently 43,500 people working in this sector in Australia and many of them specialise as a Banking Officer. Banking Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights

How do I become a Banking Officer?
If you’re interested in a career as a Banking Officer, consider enrolling in a Certificate IV in Banking Services. This course will give you the skills to sell financial products and services and manage a small work team. You’ll cover a range of topics including prospecting for new clients, implementing a sales plan, using multiple information systems and customer engagement technologies. You may be able to specialise in an area of interest such as customer services, lending or mobile banking.
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Studying a finance course is the modern gold standard for launching a successful career in the industry. Get started today!
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Interested in a career as an Accountant, Auditor or registered Tax Agent? Here online you’ll find the latest accounting courses, including classes approved by the Australian Tax Practitioners Board (TPB).
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Study the foundations of financial services and learn a specialised skillset to hone your craft and make an impact. Get started today!
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Looking for the training and qualifications you need to become a bookkeeper, payroll officer or BAS Agent? Here online you’ll find the latest courses for bookkeepers, including classes that are approved by the Tax Practitioners...
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More information
A Banking Officer performs a range of duties in a bank, building society, credit union or other financial institution. You may serve customers and process bank transactions such as withdrawing funds or depositing cheques. Banking Officers answer customer enquiries, provide information on banking services and refer customers to specialist banking services.
Banking Officers should have strong attention to detail and must be good at following correct procedures. It’s important that you can provide good customer service and communicate with clients from a range of backgrounds. Banking Officers must be able to work as part of a team and manage their time well.
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