Ward Clerk Courses
A Ward Clerk handles administrative tasks in a hospital ward, assisting patients and families, managing inquiries, and updating records.
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AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Ward Clerk
Get qualified to work as a Ward Clerk with a course recognised across Australia. Speak to a training provider to learn more.
HLT47321
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study u...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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BSB30120
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies,...
Career opportunities
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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HLT37315
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people.
Career opportunities
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
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HLT47715
Study mode
Blended, On Campus, Online, Traineeship
The HLT47715 Certificate IV in Medical Practice Assisting is perfect for anyone needing the administration skills to support a team of medical practitioners and health care professionals. A hands-on qualification, students graduate with the skills to take clinical measurements; perform electrocardiography (ECG); handle medical specimens; and maintain medication stocks. To fully complete the qualification you do need access to an appropriate workplace environment within the health care sector, click to lea...
Career opportunities
Study mode
Blended, On Campus, Online, Traineeship
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Related career opportunities
Browse occupations related to Ward Clerk.
Common questions

How much does a Ward Clerk earn?
In Australia, a full time Ward Clerk generally earns $1,166 per week ($60,632 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Ward Clerk?
The number of people working in this job role has remained stable in recent years. There are currently 6,900 people employed as a Ward Clerk in Australia compared to 6,700 five years ago. Ward Clerks may find work across all regions of Australia.
Source: Australian Government Labour Market Insights

How do I become a Ward Clerk?
A Certificate III in Health Administration is an ideal qualification if you’d like to work as a Ward Clerk. This course covers a range of topics including understanding medical terminology and following infection control procedures. You could also consider a Certificate III in Business (Medical Administration).
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More information
A Ward Clerk performs a range of administrative tasks and general duties in a hospital ward. You might answer phone calls and deal with patient and family member enquiries. Ward Clerks might direct visitors to where they need to go and deliver items to patients’ rooms. You might attend to paperwork and update patient records.
Ward Clerks should be highly organised and have good time management skills. You’ll need good personal skills and should be able to work as part of a team. Ward Clerks should be good communicators and be able to liaise with patients, families and hospital staff.
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