BSB30120

Certificate III in Business (Customer Engagement)

This qualification provides you with the required skills and knowledge to perform a Customer Service job role.

This may include a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. This possibly involves using some discretion, judgment and relevant theoretical knowledge.

This could include providing technical advice and support to a team.

Delivery mode

This course is available in the following study modes:

Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About National Skills

National Skills Pty Ltd is based in QLD, providing quality services to a number of our clients across Australia.

Our senior trainers each have well over 35 years experience in the construction industry and have been providing training and assessments in the VET sector for well over 15 years.

Our trainers and assessors are prepared to travel anywhere in Australia if required. Distance is no barrier when it comes to you getting qualified.