Search

SIRSS00024

Retail Customer Engagement

Vocational Education and Training

This skill set focuses on developing comprehensive product and service knowledge to enhance customer interactions. You will learn to assist effectively with diverse enquiries and accurately complete sales transactions within a professional retail environment. The units are designed to build your confidence in managing customer needs and delivering a high standard of service, ensuring every shopper enjoys a positive and efficient experience. Enquire now for a full list of entry requirements and available enrolment dates.

Find a provider

Study mode

Online

Duration

Unknown

Find a provider

Industry-relevant

Learn skills employers need through industry-informed training.

Nationally recognised training

Training that is accredited and recognised across Australia.

Entry requirements

Entry requirements may vary by provider.

There are no formal academic requirements

Course fees

Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.

Course fee

Varies by provider

Enquire now

Career opportunities

This course will prepare you for the following roles.

Choose a field of study

Business

Explore hundreds of industry-recognised business training courses designed to boost your career. Find the perfect qualification with reputable training providers and enhance your professional skills today.

All courses

Customer Engagement

Accelerate your career and stand out from the crowd with specialist courses in customer engagement. Find out more and start your career today!

Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.

Pharmacy

Embark on a rewarding Pharmacy career, gaining expertise in medication management and patient care. Browse education pathways for domestic and international students.

Find course providers near you

Compare course providers for the BSBSS00101 Business Operations Management Skill Set.

Find a provider
Australian Retailers Association Retail Institute
Online
Unknown
Find a provider near you
×

Are you an Australian Citizen or Permanent Resident?

Yes
No