Help Desk Support courses in Blue Mountains

A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.

A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.

Cyber Security Specialists manage ICT security, prevent unauthorised access, handle outages, and assess risks, with backup and data recovery strategies in place.

Chief Information Security Officers lead teams to ensure network and data security, develop preventative strategies, and manage recovery and disaster planning.

IT Risk Managers assess vulnerabilities, implement risk management plans, install security measures, and monitor networks to prevent data loss and unauthorised access.

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

Systems Engineers design and update networked computer systems, ensuring alignment with organisational needs while monitoring performance and security.

Senior Systems Engineers oversee networked systems design and configuration, lead ICT teams, mentor juniors, and manage client relations and documentation.

System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.

Cloud Engineers specialise in multi-cloud technologies, assisting organisations with cloud migration, design, deployment, and management of cloud environments.

A Network Engineer installs, repairs, and optimises systems, using technical and problem-solving skills to manage and improve networks.

A Technical Project Manager oversees electrotechnology projects, ensuring resources, budgets, and timelines are managed effectively.

Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.

A Computer Engineer designs IT systems and applications, collaborates with stakeholders, tests software, and adapts solutions to meet user needs.

A Chief Technology Officer oversees a company’s technology strategy, manages resources, plans future needs, and establishes tech policies.

A Network Architect designs, maintains, and improves IT networks, solves issues, and leads teams, ensuring effective operations and clear communication.

A Technical Architect manages IT systems, leads projects, trains staff, adapts skills, and ensures timely completion of tasks within deadlines.

A Network Specialist maintains IT networks, diagnoses faults, updates systems, and ensures smooth operations while working with teams and stakeholders.

A Cloud Architect plans and coordinates cloud services for businesses, ensuring operations run smoothly and addressing any issues.

An Infrastructure Architect designs and oversees IT programs, ensuring compatibility with existing systems while managing multiple projects.

An Enterprise Architect oversees an organisation's IT needs, ensuring systems and software operate efficiently while managing upgrades and issues.

Broadcast Engineers manage and maintain technical equipment for radio and TV broadcasting, ensuring smooth operations and troubleshooting issues.

Security Analysts monitor and protect organisations' systems, identifying threats, implementing security measures, and responding to breaches.

A Network Manager designs, implements, and maintains networks, ensuring stability, security, and performance, while managing hardware, troubleshooting, and enforcing policies.

A Network Designer plans, develops, and implements secure network systems, ensuring connectivity and performance, while collaborating with IT teams to meet business needs.

A Network Technician maintains and troubleshoots computer networks, ensuring operational efficiency by monitoring performance and configuring hardware.

An Information Systems Manager oversees IT systems, ensuring effective resource management, security, and alignment with business goals.

An IT Operations Manager oversees IT infrastructure, ensuring security, system reliability, and effective resource management in various organisations.

A Network Analyst manages and supports network infrastructure, ensuring efficiency, security, and performance through monitoring, troubleshooting, and upgrades.

A Computer Systems Engineer designs and maintains computer systems and networks, ensuring efficiency and security while solving technical issues.

An ICT Architect designs and implements complex ICT systems, ensuring they meet business needs and remain adaptable for future demands.

A Computer Architect designs complex computer systems and networks, ensuring they are efficient, scalable, and meet performance and security needs.

An IT Director oversees an organisation's IT strategy and operations, managing systems, budgets, and security while leading a team of IT professionals.

An ICT Support Officer troubleshoots IT issues, maintains systems, and ensures network efficiency while providing technical support to users across industries.