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Help Desk Support Courses in Busselton

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Busselton?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

Are you looking to kickstart your career in technology? Discover the range of Help Desk Support courses in Busselton, designed for both beginners and experienced learners. With 9 courses available in the local area, you’ll find the perfect fit for your skills and ambitions. Whether you are starting from scratch or looking to enhance your qualifications, Busselton offers a variety of options that can lead you to a fulfilling career in IT support.

For those with no prior experience, the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120 are excellent introductory courses. They not only provide you with foundational knowledge but also equip you with the necessary skills to thrive in an IT environment. Additionally, other beginner courses such as the Certificate III in Information Technology (Basic Cyber Security Awareness) and Entry to Tech Skill Set ICTSS00109 will enhance your employability in this growing field.

If you possess prior qualifications or experience, consider advancing your career with the Certificate IV in Information Technology (Systems Administration Support) or the Certificate IV in Information Technology (Cloud Computing). These advanced courses delve deeper into essential systems and networking techniques, preparing you for roles such as an IT Support Officer or a Cloud Engineer, both in high demand in Busselton and the surrounding regions.

The leading provider of these Help Desk Support courses in Busselton is South Regional TAFE, a reputable organisation committed to quality training and education. By enrolling in one of their courses, you gain access to experienced trainers and resources that nurture your development in the rapidly evolving tech landscape.

Completing your courses leads to various exciting job opportunities. Consider exploring roles such as IT Manager, ICT Support Officer, or even a Network Engineer. With a well-rounded education in Help Desk Support, you can build a prosperous career in Busselton, benefiting from the region's thriving IT sector. Start your journey today and unlock your potential in the world of technology!