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Help Desk Support Courses in Gisborne

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Gisborne?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

Are you looking to kickstart your career in the technology sector? The Help Desk Support courses in Gisborne are designed for individuals eager to gain essential skills and knowledge in the IT field. Whether you're a beginner with no prior experience or an experienced professional wanting to advance your career, Gisborne offers a variety of courses to suit your needs. With 11 Help Desk Support courses available in the region, there’s never been a better time to invest in your education.

For those starting their journey, there are several beginner courses to consider. The Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120 are excellent choices. Other options like the Certificate II in Computer Assembly and Repair UEE20520 provide practical skills that are in high demand within the IT community. These courses are delivered by reputable training providers such as IBC, Danford College, and RT Ringwood Training.

Experienced learners can enhance their qualifications with advanced courses like the Certificate IV in Information Technology (Systems Administration Support) ICT40120 or the Certificate IV in Information Technology (Cloud Computing) ICT40120. These programs prepare students for critical roles in IT support, equipping them with the skills to thrive in the fast-growing tech industry. Investing in these courses not only boosts your resume but also opens doors to lucrative job opportunities in Gisborne.

Career progression in Help Desk Support can lead to various exciting roles such as IT Support Officer, IT Manager, and even high-level positions like Chief Technology Officer (CTO). With adequate training, you can also explore niche areas including Cyber Security Specialist or Cloud Engineer. The array of training providers in Gisborne ensures that you receive quality education to help you attain these aspirational positions.

By choosing Help Desk Support courses in Gisborne, you are aligning yourself with one of the most dynamic sectors in the job market. The valuable skills gained through these courses, combined with the support of established training organisations like Swinburne University of Technology, will set you on a path to success. Don’t miss the opportunity to enter the tech field—explore the various course offerings today and take the first step towards a rewarding career!