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Help Desk Support Courses in Melton

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Melton?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

If you're looking to kick-start a rewarding career with Help Desk Support courses in Melton, you're in the right place. Melton, a vibrant suburb of Melbourne, offers a variety of training options for those eager to delve into the IT world. With 11 courses available, you can choose from beginner opportunities like the Certificate III in Information Technology ICT30120 and Certificate III in Business (Customer Engagement) BSB30120. For those who already have some background in IT, advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 are also available.

Training is delivered by reputable institutions such as Melbourne Polytechnic, Danford College, RT Ringwood Training, and Swinburne University of Technology. These providers ensure that local learners receive high-quality education in Help Desk Support, equipping them with the necessary skills to thrive in the field. Whether you’re a novice looking to gain essential knowledge or an experienced professional wanting to upskill, Melton has the right course for you.

Understanding related job roles can also be beneficial as you explore Help Desk Support courses in Melton. A variety of career paths are available upon completion, including positions such as IT Support Officer, Cloud Engineer, and Network Engineer. By gaining qualifications in Help Desk Support, you will be well-prepared to meet the demands of the IT sector, offering robust support solutions for businesses in the region.

Additionally, delving into related fields of study can further enhance your career prospects. Explore our offerings in Information Technology courses, as well as specialised segments such as IT Support and IT Networks and System Administration. Taking advantage of Help Desk Support courses in Melton can pave the way for a successful and fulfilling career in an ever-evolving industry. For more information, visit Help Desk Support courses in Melton.