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Help Desk Support Courses in Shepparton

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Shepparton?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Shepparton

The following providers offer Help Desk Support courses in Shepparton, Victoria.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

Are you looking to kickstart your career in the Help Desk Support field? Shepparton has a variety of Help Desk Support courses tailored for both beginners and experienced individuals. For those starting their journey, beginner courses like the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120 are excellent options. These courses provide foundational skills that will prepare you for exciting entry-level positions such as an IT Support Officer or a Service Desk Analyst. Training providers like GOTAFE deliver these courses locally, making them accessible and convenient for Shepparton residents.

For those with prior experience, advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120 will significantly enhance your skill set. By enrolling in these courses, you can elevate your qualifications and pursue sought-after job roles like Cloud Engineer or Network Manager. The blend of theoretical knowledge and practical skills gained through these studies will greatly benefit your professional growth within Shepparton's growing IT landscape.

Exploring Information Technology courses can broaden your horizon even further, offering pathways into various specialisations. For instance, you might find interest in roles such as Cyber Security Specialist or IT Operations Manager. With a total of 9 Help Desk Support courses available, Shepparton is truly a vibrant hub for aspiring IT professionals. Don't miss the chance to advance your career with the right training and qualifications! Start exploring your options today by visiting the Help Desk Support courses in Shepparton page.