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Help Desk Support Courses in South Australia

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in South Australia?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in South Australia

The following providers offer Help Desk Support courses in South Australia.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
TIME Education and Training
40058
1
Tubal
51679
1
Arrow Training Services
6127
1
Integrity Business College
21739
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you're considering a career in technology, enrolling in Help Desk Support courses in South Australia is an excellent way to start. With 9 different courses available, learners can choose from beginner options, such as the Certificate III in Information Technology ICT30120 or the Certificate III in Business (Customer Engagement) BSB30120. These courses equip students with essential skills needed for roles in IT support and customer service, making them perfect for those with no prior experience or qualifications.

For those with experience looking to advance their careers, the available Help Desk Support courses in South Australia also feature a range of advanced options. Students can undertake the Certificate IV in Information Technology (Systems Administration Support) ICT40120 or the Certificate IV in Information Technology (Cloud Computing) ICT40120, which are designed to enhance your expertise and make you more competitive in the job market. Several training providers, such as IBC and Academy IT, offer comprehensive delivery of these courses across South Australia.

By participating in Help Desk Support courses in South Australia, you'll not only gain essential skills but also open the door to various job roles in the ever-growing tech industry. As you consider your options, remember to explore related fields of study, including Information Technology courses, IT Support, and IT Networks and System Administration. The future is bright for those pursuing a career in help desk support, and with the right training, you can become a valuable asset in the South Australian workforce.

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