
How do I become an IT Support Officer in Australian Capital Territory?
Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Australian Capital Territory
The following providers offer IT Support Officer courses in Australian Capital Territory.



Common questions
In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.
Related career opportunities
Browse occupations related to IT Support Officer
Further reading


How to get started in Information and Communications Technology (ICT)
26th September 2019
Most popular information technology courses
10th July 2022All it support officer courses
- ICT40120 Certificate IV in Information Technology
- ICT30120 Certificate III in Information Technology
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology (Cloud Computing)
- ICT40120 Certificate IV in Information Technology (Cyber Security)
- ICTSS00109 Entry to Tech Skill Set
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT40120 Certificate IV in Information Technology (Systems Administration Support)
- Certified Salesforce Professional (Administrator)
- BSBSS00093 Cyber Security Threat Assessment and Risk Management Skill Set
- BSBXCS402 Promote workplace cyber security awareness and best practices
- ICT40120 Certificate IV in Information Technology (Networking and Systems Administration Support)
- ICT30120 Certificate III in Information Technology - Networking & Cybersecurity
- ICT40120 Certificate IV in Information Technology (Cyber Security Incident Response)
IT Support Officer careers
Are you looking to kickstart your career in IT? Enrol in one of the many IT Support Officer courses in Australian Capital Territory tailored to equip you with the essential skills for success in this dynamic industry. From beginner courses such as the Certificate III in Information Technology ICT30120 to advanced qualifications like the Certificate IV in Information Technology ICT40120, there's something for everyone in Canberra and surrounding regions.
With comprehensive training from reputable providers like CIT and AAAS, students can confidently gain knowledge in areas such as cloud computing and cyber security. Beginner learners can benefit from the Certificate III in Information Technology (Basic Cyber Security Awareness) and the Certificate III in Information Technology (Basic Cloud Computing), while experienced individuals may opt for advanced studies to broaden their career opportunities.
Completing an Advanced Cyber Security Threat Assessment Skill Set can position you for roles such as a QA Tester or Software Tester. Alternatively, there are options to specialise further as a Service Desk Analyst or Help Desk Support professional, reflecting the high demand for IT support roles in the Australian Capital Territory.
As students progress in their studies, they can also explore job opportunities as a Systems Administrator or an IT Technician. Continuing education in fields like IT management will open pathways to senior roles, such as an IT Manager, ensuring you have the skills and knowledge to lead a team effectively.
Embarking on a journey in the IT sector can be transformative, particularly with the right educational foundations laid by the IT Support Officer courses in Australian Capital Territory. Take a proactive step today by engaging with local training providers like CIT and AAAS, and watch your career soar in a thriving job market.