
Courses for beginners
There are 4 courses available in Canberra Australian Capital Territory for beginner learners with no prior experience or qualifications.
Certificate III in Information Technology
- There are no mandated entry requirements.




Certificate III in Information Technology (Basic Cyber Security Awareness)
- There are no mandated entry requirements.


Entry to Tech Skill Set
- There are no mandated entry requirements.

Certificate III in Information Technology (Basic Cloud Computing)
- There are no mandated entry requirements.

Courses for experienced learners
There are 4 courses available in Canberra Australian Capital Territory for experienced learners with prior experience or qualifications.
Certificate IV in Information Technology (Systems Administration Support)
- There are no mandated entry requirements.



Certificate IV in Information Technology (Cyber Security)
- There are no mandated entry requirements.


Certificate IV in Information Technology
- There are no mandated entry requirements.

Certificate IV in Information Technology (Cloud Computing)
- There are no mandated entry requirements.

Key questions
How can I become a it support officer?
To become a it support officer in Canberra, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Canberra?
You can train to become a it support officer by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Canberra area that provide it support officer training. The nearest campus is located right in the center of Canberra. You can also study a it support officer course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the it support officer sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Cloud Support Technician
A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.
More about it support officer courses in Canberra
If you're looking to kickstart your career as an IT Support Officer, numerous opportunities await you in Canberra, with a diverse range of IT Support Officer courses in Canberra. Whether you're a complete beginner or an experienced professional, there are courses tailored to meet your needs. For those new to the field, consider enrolling in the Certificate III in Information Technology ICT30120 or the Entry to Tech Skill Set ICTSS00109. These fundamental courses provide an excellent foundation in IT skills, preparing you for a rewarding career in technology.
For seasoned professionals, advanced IT Support Officer courses in Canberra are available to enhance your qualifications. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Cyber Security) ICT40120 are excellent picks for individuals looking to specialise in systems administration and cyber security, two vital components of the IT industry in Canberra and beyond.
Alongside your learning journey, you may also want to explore various job roles that align with your new qualifications. Positions such as a Help Desk Support or a Service Desk Analyst are excellent entry points into the IT industry. If you're considering a more advanced career path, roles like Systems Administrator or IT Manager may be appealing options following your completion of relevant courses.
Canberra’s vibrant tech scene continues to grow, making it a great place to learn and work in IT. With IT Support Officer courses in Canberra now available, don't hesitate to take the next step towards achieving your career goals. Equip yourself with the knowledge and skills needed to thrive in this dynamic field, whether it’s through introductory courses like the Cyber Security Threat Assessment and Risk Management Skill Set or advanced training options to further develop your expertise.
Further reading


How to get started in Information and Communications Technology (ICT)
26th September 2019