Courses for beginners
There is 1 course available in Cairns Queensland for beginner learners with no prior experience or qualifications.
CHCSS00084
Lead and Support Colleagues
Blended, Online
1 month - 3 months
$6 - $450
- There are no mandated entry requirements.
Courses for experienced learners
There is 1 course available in Cairns Queensland for experienced learners with prior experience or qualifications.
SIT50422
Diploma of Hospitality Management (Food and Beverage)
Blended
24 months
Unavailable
- There are no mandated entry requirements.
The Illawarra Business College
Key questions
How can I become a shift manager?
To become a shift manager in Cairns, you may want to consider completing the Diploma of Hospitality Management (Food and Beverage). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Cairns?
You can train to become a shift manager by completing a qualification with The Illawarra Business College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Cairns area that provide shift manager training. The closest campus is 1400km away from the center of Cairns. You can also study a shift manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the shift manager sector.
Restaurant Supervisor
A Restaurant Supervisor manages staff, ensures smooth operations, handles customer issues, oversees reservations and events, and works irregular hours, requiring leadership skills.
Avg yearly income
$74,984
Skill level
Advanced
Bar Attendant
A Bar Attendant serves drinks, handles payments, cleans equipment, and provides customer service in bars, managing tasks quickly and working irregular hours.
Avg yearly income
$59,280
Skill level
Beginner
Cafe Attendant
A Cafe Attendant serves food and drinks, takes orders, processes payments, and performs tasks like clearing tables and cleaning in a cafe.
Avg yearly income
$62,400
Skill level
Beginner
Venue Manager
A Venue Manager coordinates events at a venue, overseeing details like staffing, catering, and equipment, while ensuring effective communication and problem-solving.
Avg yearly income
$83,200
Skill level
Advanced
Waiter
A Waiter serves diners in a restaurant, takes orders, delivers food, clears tables, and must excel in customer service and multitasking.
Avg yearly income
$66,560
Skill level
Beginner
Barista
A Barista prepares and serves beverages, takes orders, processes payments, and maintains equipment while providing excellent customer service.
Avg yearly income
$62,400
Skill level
Beginner
Duty Manager
A Duty Manager supervises shifts in hospitality venues, ensuring smooth operations, managing staff, and addressing customer issues during events.
Avg yearly income
$93,600
Skill level
Advanced
Bar Manager
A Bar Manager oversees operations, supervises staff, manages finances, and resolves issues while organising events at licensed venues.
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$93,600
Skill level
Advanced
Food Safety Supervisor
A Food Safety Supervisor ensures compliance with food safety standards by overseeing food handling, conducting inspections, and training staff in hygiene practices.
Avg yearly income
$66,976
Skill level
Advanced
Night Auditor
A Night Auditor manages overnight hotel operations, balancing accounts and addressing guest needs, requiring strong bookkeeping and customer service skills.
Avg yearly income
$59,280
Skill level
Advanced
Rooms Division Manager
A Rooms Division Manager oversees front desk, reservations, and housekeeping to maximise room occupancy while ensuring excellent guest service.
Avg yearly income
$87,464
Skill level
Beginner
Hospitality Manager
A Hospitality Manager oversees operations in hotels or restaurants, ensuring high service standards and enhancing guest satisfaction.
Avg yearly income
$78,000
Skill level
Advanced
Food and Beverage Manager
A Food and Beverage Manager oversees dining operations, ensuring high standards in food quality, service, and staff performance while managing inventory.
Avg yearly income
$88,400
Skill level
Advanced
Kitchen Manager
A Kitchen Manager oversees kitchen operations, ensuring food quality, safety, and efficiency, requiring leadership and organisational skills.
Avg yearly income
$75,400
Skill level
Advanced
Bartender
A Bartender prepares and serves drinks, handles cash, maintains cleanliness, and ensures customer safety while creating a welcoming atmosphere.
Avg yearly income
$65,000
Skill level
Beginner
Marine Steward
A Marine Steward delivers hospitality and service on vessels, ensuring comfort, cleanliness, safety, and a positive guest experience.
Avg yearly income
$49,296
Skill level
Beginner
More about shift manager courses in Cairns
If you're looking to enhance your career in the thriving hospitality sector of Cairns, then exploring Shift Manager courses in Cairns is an excellent step. These courses equip you with the essential skills needed to lead and support colleagues effectively in various environments, preparing you for a management role in the bustling tourism and hospitality industry that Cairns is renowned for. There is a beginner course available, such as the Lead and Support Colleagues CHCSS00084, which is perfect for those just starting their journey. This course focuses on developing your leadership and collaboration skills, making it an ideal choice for anyone with little to no prior experience.
For those with existing experience or qualifications, consider the advanced Diploma of Hospitality Management (Food and Beverage) SIT50422. This advanced course will further refine your skill set, enabling you to take on more significant responsibilities as a Shift Manager. With Cairns being a hub for tourism, having a diploma can set you apart in the competitive job market. The knowledge gained from this course will prove invaluable in the diverse hospitality landscape of the region.
The roles a Shift Manager plays are vital in ensuring smooth operations within any hospitality business, whether it’s a bustling restaurant, bar, or café. Those looking to advance their careers may also find interest in related job roles such as a Restaurant Supervisor, Bar Attendant, or even a Café Attendant. Each of these positions offers unique opportunities and pathways that complement the professional growth initiated by completing Shift Manager courses.
In Cairns, job prospects for a Shift Manager are closely linked with several fields of study, particularly in Tourism, Travel and Hospitality and Hospitality. The skills acquired through these studies can benefit those aspiring to move into roles such as Venue Manager, Waiter, or Barista. Each of these positions plays a crucial part in delivering exemplary customer service, which is the backbone of the Cairns tourism experience.
As you prepare to embark on your journey towards becoming a Shift Manager, remember the rewarding opportunities that await you in Cairns. The essential training provided by Shift Manager courses in Cairns not only hone your skills but also enhance your employability in a vibrant job market. Explore tasks often undertaken by Shift Managers, such as those of a Duty Manager or Bar Manager, giving you clear insight into your future career paths. May your journey to success in the hospitality industry be fulfilling and prosperous!
Further reading
How do I become a sales manager?
22nd December 2022
