Courses for beginners
There is 1 course available in Mackay Queensland for beginner learners with no prior experience or qualifications.
CHCSS00084
Lead and Support Colleagues
Blended, Online
1 month - 3 months
$6 - $450
- There are no mandated entry requirements.
Courses for experienced learners
There is 1 course available in Mackay Queensland for experienced learners with prior experience or qualifications.
SIT50422
Diploma of Hospitality Management (Food and Beverage)
Blended
24 months
Unavailable
- There are no mandated entry requirements.
The Illawarra Business College
Key questions
How can I become a shift manager?
To become a shift manager in Mackay, you may want to consider completing the Diploma of Hospitality Management (Food and Beverage). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mackay?
You can train to become a shift manager by completing a qualification with The Illawarra Business College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mackay area that provide shift manager training. The closest campus is 803km away from the center of Mackay. You can also study a shift manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the shift manager sector.
Restaurant Supervisor
A Restaurant Supervisor manages staff, ensures smooth operations, handles customer issues, oversees reservations and events, and works irregular hours, requiring leadership skills.
Avg yearly income
$74,984
Skill level
Advanced
Bar Attendant
A Bar Attendant serves drinks, handles payments, cleans equipment, and provides customer service in bars, managing tasks quickly and working irregular hours.
Avg yearly income
$59,280
Skill level
Beginner
Cafe Attendant
A Cafe Attendant serves food and drinks, takes orders, processes payments, and performs tasks like clearing tables and cleaning in a cafe.
Avg yearly income
$62,400
Skill level
Beginner
Venue Manager
A Venue Manager coordinates events at a venue, overseeing details like staffing, catering, and equipment, while ensuring effective communication and problem-solving.
Avg yearly income
$83,200
Skill level
Advanced
Waiter
A Waiter serves diners in a restaurant, takes orders, delivers food, clears tables, and must excel in customer service and multitasking.
Avg yearly income
$66,560
Skill level
Beginner
Barista
A Barista prepares and serves beverages, takes orders, processes payments, and maintains equipment while providing excellent customer service.
Avg yearly income
$62,400
Skill level
Beginner
Duty Manager
A Duty Manager supervises shifts in hospitality venues, ensuring smooth operations, managing staff, and addressing customer issues during events.
Avg yearly income
$93,600
Skill level
Advanced
Bar Manager
A Bar Manager oversees operations, supervises staff, manages finances, and resolves issues while organising events at licensed venues.
Avg yearly income
$93,600
Skill level
Advanced
Food Safety Supervisor
A Food Safety Supervisor ensures compliance with food safety standards by overseeing food handling, conducting inspections, and training staff in hygiene practices.
Avg yearly income
$66,976
Skill level
Advanced
Night Auditor
A Night Auditor manages overnight hotel operations, balancing accounts and addressing guest needs, requiring strong bookkeeping and customer service skills.
Avg yearly income
$59,280
Skill level
Advanced
Rooms Division Manager
A Rooms Division Manager oversees front desk, reservations, and housekeeping to maximise room occupancy while ensuring excellent guest service.
Avg yearly income
$87,464
Skill level
Beginner
Hospitality Manager
A Hospitality Manager oversees operations in hotels or restaurants, ensuring high service standards and enhancing guest satisfaction.
Avg yearly income
$78,000
Skill level
Advanced
Food and Beverage Manager
A Food and Beverage Manager oversees dining operations, ensuring high standards in food quality, service, and staff performance while managing inventory.
Avg yearly income
$88,400
Skill level
Advanced
Kitchen Manager
A Kitchen Manager oversees kitchen operations, ensuring food quality, safety, and efficiency, requiring leadership and organisational skills.
Avg yearly income
$75,400
Skill level
Advanced
Bartender
A Bartender prepares and serves drinks, handles cash, maintains cleanliness, and ensures customer safety while creating a welcoming atmosphere.
Avg yearly income
$65,000
Skill level
Beginner
Marine Steward
A Marine Steward delivers hospitality and service on vessels, ensuring comfort, cleanliness, safety, and a positive guest experience.
Avg yearly income
$49,296
Skill level
Beginner
More about shift manager courses in Mackay
The demand for skilled professionals in hospitality management continues to grow, particularly in areas like Mackay, Australia. For those interested in advancing their careers in this field, the Shift Manager courses in Mackay provide an excellent opportunity to gain the necessary skills and knowledge. Whether you are a beginner or have prior experience, you can find suitable courses tailored to your needs. Notably, the beginner course Lead and Support Colleagues CHCSS00084 is designed for learners with no previous qualifications, helping you to build a solid foundation in management practices.
For learners with relevant experience or who are looking to specialise further, the advanced course Diploma of Hospitality Management (Food and Beverage) SIT50422 offers an in-depth understanding of the hospitality industry. This course will prepare you for various leadership roles within hospitality, an advantageous step for anyone aspiring to become a Shift Manager. Engaging in these targeted training courses is crucial for anyone serious about excelling in managerial positions.
Completing one of the Shift Manager courses in Mackay opens a variety of career paths in the hospitality sector. Besides becoming a Shift Manager, you may find interest in related job roles such as Restaurant Supervisor, Bar Attendant, or Cafe Attendant. Each of these roles plays a critical part in ensuring the smooth operation of hospitality venues, providing ample opportunities for growth and advancement.
In addition, prospective students should consider roles such as Venue Manager, Waiter, or Barista, which are often stepping stones towards more leadership-focused positions within the industry. As you explore the Shift Manager courses in Mackay, remember that each credential you earn adds to your employability and equips you with the tools needed to excel in your chosen career path.
Further reading
How do I become a sales manager?
22nd December 2022
