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FSK10119

Certificate I in Access to Vocational Pathways (Customer Service Skill Set)

Vocational Education and Training

The FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set) is a nationally recognised short course aimed at overcoming barriers to customer service skills. This course assists students in developing the knowledge and skills needed to deliver effective customer service, preparing them for entry-level roles. It is designed for individuals who require foundational skills support to access vocational learning pathways, ensuring personalised guidance throughout the learning process. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

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Study mode

Online

Duration

3 weeks

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Industry-relevant

Learn skills employers need through industry-informed training.

Nationally recognised training

Training that is accredited and recognised across Australia.

Entry requirements

Entry requirements may vary by provider.

There are no formal academic requirements

Course fees

Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.

Course fee

Varies by provider

Enquire now

Career opportunities

This course will prepare you for the following roles.

Customer Service Representative
Retail Assistant
Administrative Assistant
Receptionist
Cafe Attendant
Fast Food Assistant
Cashier

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Business

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Food Services

Learn how to enhance customer experiences in the food industry. Education pathways for domestic and international students. Browse all food services courses.

Career opportunities

Fast Food Assistant
Cafe or Restaurant Manager
Food Safety Supervisor
View all

Find course providers near you

Compare course providers for the BSBSS00101 Business Operations Management Skill Set.

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Alffie
Online
3 weeks
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