Gaming Attendant Courses
A Gaming Attendant assists guests, monitors games, handles transactions, ensures rules are followed, and performs duties like cleaning, requiring multitasking and attention to detail.
AI Exposure
Medium
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Gaming Attendant
Get qualified to work as a Gaming Attendant with a course recognised across Australia. Speak to a training provider to learn more.
SIT20322
Duration
2 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, Traineeship
Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study ...
Career opportunities
Duration
2 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, Traineeship
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SITHGAM022
Duration
Half day - 2 days
Study mode
Blended, Distance, On Campus, Online, Traineeship
This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who may be at risk of or are already experiencing harm from gambling.
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
The major forms o...
Career opportunities
Duration
Half day - 2 days
Study mode
Blended, Distance, On Campus, Online, Traineeship
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SIT20316
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online, Traineeship
A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace.
This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity.
The Certifica...
Career opportunities
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
SITHGAM023
The SITHGAM023 Attend Gaming Machines unit details the requirements for maintaining gaming machines, processing payouts, ensuring gaming area security, and advising on available games. It is applicable in gaming venues, where attendants operate under supervision, adhering to established procedures. The unit encompasses electronic data transfer (EDT), data retrieval and promotion systems, as well as player tracking and government monitoring systems.
Enquire now for a full list of entry requirements and av...
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Related career opportunities
Browse occupations related to Gaming Attendant.
Common questions
How much does a Gaming Attendant earn?
In Australia, a full time Gaming Attendant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Gaming Attendant?
This industry has seen a strong increase in employment numbers over the last five years. There are currently 6,000 people working in this field in Australia and many of them specialise as a Gaming Attendant. Gaming Attendants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Gaming Attendant?
A Certificate II in Hospitality is an ideal qualification if you’re planning to work as a Gaming Attendant. This course will give you the skills to work in a range of hospitality venues and you’ll cover topics including communication and interacting with customers. A Certificate III in Hospitality may also be appropriate.
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More information
A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might provide general assistance with chip and cash transactions. Gaming Attendants ensure gaming rules are being followed and correct procedures are in place. You might assist guests with their needs or perform other duties such as cleaning.
Gaming Attendants should be organised and able to manage several tasks at one time. You’ll need to have strong observational skills and good attention to detail. It’s important that you have excellent interpersonal skills and are good at customer service. Gaming Attendants may have to work irregular hours including nights and weekends.
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