BSB20120
Certificate II in Workplace Skills (Business Technology)
Vocational Education and Training
The BSB20120 Certificate II in Workplace Skills (Business Technology) provides foundational skills for individuals seeking entry-level roles in business services. This qualification is suitable for those new to the workforce, offering practical training in administrative and clerical tasks. Students develop skills in word processing, business communication, teamwork, and data management. Graduates may pursue roles such as Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior or Receptionist, working under direct supervision. Enquire now for a full list of entry requirements and available enrolment dates.
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Entry requirements may vary by provider.
There are no formal academic requirements
Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.
Course fee
Varies by provider
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This course will prepare you for the following roles.

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