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  2. Certificate III in Business (Customer Engagement) > 
  3. Open Colleges

Open Colleges

BSB30120 Certificate III in Business (Customer Engagement)

Get the skills, knowledge and practical experience you need to start a career in the Business sector, with Open Colleges’ BSB30120 Certificate III in Business (Customer Engagement).

Why study this course?

  • You will gain a strong set of practical office skills and will be able to help customers throughout the sales process. You can put these abilities, which are valued by employers, to work immediately in a large variety of roles and businesses.
  • This nationally recognised course, which specialises in customer engagement, will give you an edge over the competition by equipping you with a formal education.
  • Studying with Open Colleges is fully flexible. You don't have to give up your job or sacrifice your lifestyle to study. You simply login to the online campus to access all your learning materials, whenever and wherever you like, and make your way through the course at a pace that suits you.
  • You will be supported through your studies by a team of experienced Trainers and Assessors, who are there to answer any questions you have and provide feedback on your progress.
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Delivery mode:
Online

Average duration:
12 months

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Outcomes

This course can help you get a job as:

Job Title
Average Salary
Customer Service Assistant
$960 weekly pay
Customer Service Representative
$960 weekly pay

This course can help you progress to:

Job Title
Average Salary
Account Executive
$1,630 weekly pay
Account Manager
$1,150 weekly pay
Area Manager
$1,730 weekly pay
Car Salesman
$1,250 weekly pay
Client Services Officer
$1,250 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

For more information about this course and payment options please enquire now.

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About this provider

All of us at Open Colleges put the student at the centre of everything we do, whether that’s helping you find the right course, designing a new course, making improvements to our online campus or giving you the support you need to reach your goals.

Operating since: 2002
Legal name: Open Colleges
RTO code: 90796

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