
This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
Browse occupations related to Collections Officer
If you're considering a career as a Collections Officer, enrolling in specialised courses is a fundamental step towards achieving this goal. Our comprehensive listing of Collections Officer courses in Northern Territory provides you with a variety of options from reputable training providers. These courses are designed to equip you with the necessary skills in credit management, debt recovery, and communication strategies, ensuring that you are well-prepared to handle the demands of this vital financial role in the Northern Territory's economy.
Understanding the financial landscape specific to Northern Territory is crucial for aspiring Collections Officers. The role involves not only recovering debts but also working closely with clients to maintain relationships and provide personalised support. Those seeking this career path oftentimes find themselves benefitting from an educational background in Finance courses or Banking and Credit Services. These fields provide a solid foundation in the principles of financial management, which are essential for navigating the complexities of collections.
A thorough understanding of related job roles can greatly enhance your career prospects. Training as a Collections Officer opens the door to various associated positions such as a Credit Manager, Credit Controller, or even a Finance Specialist. By exploring these adjacent career opportunities, you can expand your professional horizons and leverage your skills in multiple finance sectors across Northern Territory.
Moreover, embarking on a career journey as a Collections Officer not only positions you well within the finance industry but also contributes positively to the local economy. The Northern Territory's diverse financial institutions and businesses provide a wealth of opportunities. As a trained professional, you will play an essential role in ensuring financial stability for individuals and organisations, while also assisting many in navigating their debt situations effectively.
Ultimately, pursuing Collections Officer courses in Northern Territory is a strategic move for anyone looking to make a mark in the finance sector. The right training will not only enhance your skill set but also empower you to advance in various financial roles, including becoming a Credit Analyst or a Banking Officer. Begin your journey today to unlock these rewarding career paths in the vibrant Northern Territory landscape.