This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Browse occupations related to Local Government Customer Service Assistant
If you are looking to embark on a rewarding career as a Local Government Customer Service Assistant, Courses.com.au offers a selection of well-structured courses in Western Australia designed for beginners. Among the available training options are the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate II in Government PSP20122. These courses equip aspiring assistants with essential skills in customer engagement and government operations, providing a solid foundation for success in the local government sector.
Renowned training providers in the region, such as Arrow Training Services, deliver high-quality education that adheres to industry standards. As a graduate, you may find yourself exploring various career paths within local government, including roles such as Local Government Administration Officer, Community Engagement Officer, or even a Public Servant. With the right qualifications, the opportunities are plentiful.
Western Australia boasts a vibrant local government landscape, making it an excellent place for individuals looking to start their careers in customer service within this sector. The Local Government Customer Service Assistant courses in Western Australia provide the necessary training to navigate this fulfilling field effectively. Whether you aspire to be a Government Accountant or a Local Government Officer, starting your journey with these courses can pave the way for a successful future in local government. Embrace the opportunity to serve your community while building a rewarding career today!