This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
Get qualified to work as a Reservations Agent with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.
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If you're looking to launch your career as a Reservations Agent in Bathurst, you have access to a variety of vocational education and training options designed to equip you with the essential skills needed in the tourism and hospitality sectors. A popular choice for beginners is the Certificate III in Travel SIT30222, which provides foundational knowledge in travel services. Alternatively, the Certificate III in Tourism SIT30122 or the Certificate II in Tourism SIT20122 can also set you on the right path. These courses are specifically tailored for those with no prior experience, ensuring you gain the confidence and expertise needed for this exciting career.
For those with previous experience in the field, the Certificate IV in Travel and Tourism SIT40122 offers an advanced curriculum that delves deeper into the complexities of the industry. This qualification not only enhances your skills but prepares you for higher-level roles within the tourism sector, including opportunities as a Travel Agency Manager or a Reservations Manager. These roles are integral to ensuring customer satisfaction and efficient operations within any travel-related business.
Bathurst, located in New South Wales, is a vibrant area with a growing demand for skilled professionals in tourism and hospitality. By enrolling in one of the Reservations Agent courses in Bathurst, you will be part of a dynamic industry that offers various job roles such as Travel Consultant, Tour Advisor, and Airline Customer Service Agent. Each of these positions plays a significant role in facilitating travel experiences for clients and can lead to fulfilling career pathways in this diverse field.
Whether you're interested in a solid foundation or advancing your expertise, the Tourism, Travel and Hospitality courses available in Bathurst are a great starting point. With a wide array of job roles related to Reservations Agents, such as a Senior Travel Consultant or a Ticketing Coordinator, you can choose a path that aligns with your professional aspirations. Explore the potential of your career today by reviewing the available courses and taking the first step towards becoming a pivotal part of the tourism industry.