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Common questions
In Australia, a full time Retention Specialist generally earns $1,440 per week ($74,880 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
In Australia, the number of people employed in this role is expected to remain stable in coming years. There are currently 229,500 people working in this industry and many of them work as a Retention Specialist. Retention Specialists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Retention Specialist, consider enrolling in a Certificate II in Workplace Skills. This course will develop your communication and interpersonal skills and prepare you to use a range of business software and technologies. You’ll cover topics including customer service, teamwork and problem solving.
Related career opportunities
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Further reading
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If you are seeking to advance your career in customer engagement, exploring Retention Specialist courses in Hobart is an excellent step. These courses provide you with the skills and knowledge necessary to effectively manage customer relationships and enhance customer loyalty. Understanding the dynamics of customer retention can open up opportunities in various related job roles, such as Customer Relationship Manager and Customer Experience Manager, both of which play a crucial role in ensuring client satisfaction and business success.
In Hobart, individuals interested in this field can benefit from targeted training that addresses essential skills in customer service and engagement. For those considering a broader scope, Customer Engagement courses also offer valuable insights into building robust customer relationships. Completing a Retention Specialist course can also lead to roles such as Service Delivery Manager and Customer Service Representative, where your expertise will be vital in enhancing customer experiences.
Investing in your education through Retention Specialist courses can be a gateway to a fulfilling career path in Hobart. Beyond the specialised knowledge, the courses can pave the way for positions like Account Manager and Customer Service Manager, allowing you to lead teams and shape customer engagement strategies. The growing demand for professionals in this field is encouraging, making now the perfect time to explore these opportunities and elevate your career in the customer-centric landscape of Hobart.